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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drives everything we do. We're looking for a Senior Manager to join our Rider Onboarding and Compliance team. The team sits at the heart of the Rider Support Centre (RSC) and are responsible for getting new applicants out on the road quickly and safely, and for keeping active riders compliant once they're there. It's a centralised, all-markets function, and it has a direct line to two things Deliveroo cares about most: rider retention and rider satisfaction. What You'll Be Doing Your number one goal: Deliver the right rider hours, in the right areas, with compliant riders. Reporting into the Head of Rider Services, you'll lead the Rider Onboarding & Compliance team comprising; 3 Team Leads circa 30+ in-house Representatives split across our London and Manchester offices, circa 30+ person team in Deliveroo India In addition you'll hold a couple of outsource vendor partners accountable for performance; delivering business-as-usual onboarding and compliance support across every Deliveroo market. You'll own the strategy, run the large global projects that come with it, and act as the applicant and rider advocate across the business, not just the person accountable for the KPIs. Here's what your day-to-day might look like: Deliver core marketplace operational metrics: Own and execute the global rider onboarding and compliance strategy to ensure we deliver the right rider hours, in the right areas, with fully compliant riders. Lead distributed global teams: Lead, coach, and scale a multi-layered operational team across the UK, an in-house team of 30+ in India, and ex
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. As part of our unified global ads organization across Deliveroo and Wolt (DoorDash International), our Product team defines how millions of people experience the marketplace, turning complex logistics and advertising challenges into simple, high-impact solutions. Working at the intersection of data, design, and engineering, we set the direction for the world's leading merchant-funded marketing engine. You will lead outcomes that scale our ads and promotions business while protecting marketplace integrity and the consumer experience. We're looking for a Product Manager to join our London team. In this role, you'll drive key pillars of our global strategy, leading initiatives to drive growth for our merchant and brand advertiser audiences. What You'll Be Doing You'll be joining a high-velocity team working on DoorDash International's most critical growth levers. You will collaborate with Engineering, Data Science, and global GTM teams to build a unified retail media platform that serves our three-sided marketplace. Here's what your day-to-day might look like: Set the overall strategy for the next set of growth products that we'll build for our global audience of merchants and brands. Optimizing ad supply and relevance through improved ranking algorithms and inventory designs. Building a path towards a global technology stack, so product innovations reach all markets instantly. Running experiments to gather data, understand customer outcomes, and measure the impact of your bets. Talking with customers to understand their needs and plan the next seri
Lightspeed is looking for an experienced, strategically minded Strategic Account Manager to develop, engage, and closely support our most important enterprise customers in the hospitality segment over the long term. In this role, you will act as the primary point of contact for our largest hospitality customers across the UK region. You will be responsible for driving growth, product adoption, and stakeholder management within your portfolio, with the goal of building true business partnerships. You will leverage data, customer feedback, and your SaaS expertise to create value at the enterprise level. What you’ll do Act as the main point of contact for our largest and most strategic hospitality customers Develop and execute strategic account plans to drive growth, retention, and product adoption Proactively work on increasing product usage and ensure Net Revenue Retention (NRR) grows across your portfolio Plan and lead quarterly business reviews and success plans Analyse usage data, go-live milestones, and health scores to identify and mitigate risks early Build strong, trusted relationships with C-level and operational stakeholders, positioning Lightspeed as a long-term strategic partner Collaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver an excellent customer experience Collect customer feedback and proactively share it with relevant teams to identify product gaps and optimize the overall customer journey What you bring 3–5+ years of experience in Account Management or Strategic Customer Success within a B2B SaaS environment, ideally with enterprise customers A strong understanding of SaaS metrics (NRR, product adoption, expansion, renewals, churn) and the ability to use them to manage your portfolio A strong sense of ownership; you are hands-on, data-driven, and highly skilled in relationship management Experience managing complex, multi-level stakeholder structures and confidently engaging with C-level, ope
About CuspAI CuspAI is the frontier AI company on a mission to solve the breakthrough materials needed to power human progress. While nature took billions of years to perfect molecules, we are harnessing AI to unlock trillion-dollar materials breakthroughs in months, not millennia. Our founding team is the most cited in the world, comprised of world-class researchers in AI, chemistry and engineering. We are working on some of the hardest and most important challenges including energy, clean water, the future of compute, and carbon capture, and this is just the start of what our 'search engine' for next-generation materials will unlock. We invite you to be part of a diverse, innovative team at the intersection of AI and materials science, working to create impactful partnerships that drive innovation, scalability, and industry collaboration. This work matters. Your work matters. We’re on the cusp of the on-demand materials era. Join us. The Role Due to rapid growth, we are seeking a Technical Program Manager with a strong technical or scientific background (Natural Science, Computer Science, Software Engineering and/or AI/ML) to join our team in Cambridge or London. You will be a key driver of technical cohesion, bridging the gap between our research and the physical implementation of next-generation materials. Your Impact In this role you will be building and executing the program management framework that accelerates cutting-edge scientific research and tool/model development, which is critical for translating scientific objectives into real-world, scalable materials breakthroughs. As a member of our growing team of TPMs, you will work closely with our internal technical teams on coordinating complex scientific campaigns and also manage scoping and delivery of high-stakes customer projects. You will also be involved in establishing more sophisticated, scalable processes for model development lifecycles and improvements to end to end technical delivery. What You Wil
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As a Staff Engineer at Checkout.com , you will set the technical direction for systems that process payments at very high throughput, where correctness matters on every single transaction and has significant impact. This is a role for engineers who are energised by scale and by the hard trade-offs that come with it: latency budgets, failure domains, consistency guarantees, and the operational reality of running critical infrastructure around the clock. You will operate as a force multiplier across multiple teams - shaping architecture, raising the engineering bar, and turning ambiguous, business-critical problems into designs that can be delivered incrementally. We're looking for individuals with deep technical judgement, strong ownership, and a pragmatic approach to breaking big problems into smaller iterations that deliver value continuously. How you'll make an impact Own the architecture of high-throughput, low-latency distributed systems, defining the service boundaries, data models and integration patterns that let them scale by an orde
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About The Role Checkout.com is actively recruiting for a Strategic Bid Manager to join our well regarded RFP Management team in London. At Checkout.com, our Bids Team acts as both a trusted enabler and a commercial accelerator for our Strategic Accounts organisation, supporting the most high-profile and valuable enterprise sales cycles through industry-leading RFP responses and proposal delivery. We are seeking an individual with demonstrable payments experience, and experience in either bid management or a closely-related field. This could include being part of pre-sales, marketing or commercial teams involved in business development/account management. You’ll be leading exciting RFx opportunities across our global markets (Europe, USA, MENA and APAC), focusing on our most strategic accounts. This is an opportunity to join a collaborative environment that values growth, skill development, and impactful contributions. This role will report to the Director of Bid Management, who is seeking a robust, capable and commercially-minded individual
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About the role Build AI workflows that Commercial teams actually use and prove the impact. We are looking for a Commercial AI Solutions Specialist to turn high-value Commercial problems into practical, adopted AI workflows. You will own use cases end to end: discovering problems, assessing and prioritising opportunities, rapidly prototyping solutions, supporting deployment, driving adoption, and measuring business impact. This is a hands-on role for someone who combines curiosity, structured problem-solving, and strong delivery ownership. You do not need deep expertise in every AI tool or in payments. We do expect evidence that you have learned a new domain quickly, independently built and shipped at least one useful workflow, and translated an ambiguous business problem into a measurable outcome. What early success looks like During the first 90 days, you will build a strong understanding of Commercial priorities and workflows, develop a credible pipeline of use cases, and deliver practical quick wins. You will also establish the foundation
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a talented and pragmatic Senior VAT / Indirect Tax Manager to join our Tax team in London, reporting to the Head of Tax. This is a high-impact role for someone who combines strong indirect tax expertise with a builder’s mindset. You will lead VAT and wider indirect tax matters across a fast-moving global fintech, while helping us modernise how tax work gets done. The role blends advisory, compliance oversight, process design, data interrogation and cross-functional partnering. You will oversee outsourced service providers to ensure high-quality, timely compliance delivery, but just as importantly you will approach those relationships with fresh thinking. We are looking for someone who will challenge legacy processes, re-think operating models, and use systems, data and AI-enabled tools to make our indirect tax processes more efficient, scalable and insightful. This is an excellent opportunity for someone who enjoys balancing hands-on technical work with transformation, stakeholder management and continuous improvement in a
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Role overview | Context This strategic role holds full end to end ownership of events at our London HQ, from high level strategy to hands-on execution. As the on site events specialist, you’ll design and deliver experiences that drive engagement, foster connection, and reinforce our high performance culture here at Checkout. We’re seeking a Specialist, Events, Workplace Experience to lead the strategy and delivery of internal events and workplace activations. This role goes far beyond logistics, demanding a balance of strategic planning, creative experience design, and rigorous data led decision making. As a cultural architect, you will be the central owner for designing experiences that are directly aligned with our business objectives and operating principles, ensuring they are measurable in their impact. This is a full time, hybrid role, requiring flexibility for some out of hours events. Role Overview | Remit and Responsibilities Develop & Own the Annual Strategy: You will develop, own, and deploy an experience and data led events st
Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As a Frontend Software Engineer embedded within a multifunctional team, you will collaborate with Product and Design counterparts in ideating, building and supporting the UI for Checkout.com products and services, ensuring our merchants enjoy an optimal experience across all our frontend touchpoints. We seek engineers who are versatile and enthusiastic about tackling new challenges across the full stack as we push technology forward. With your technical expertise, you will help define project priorities, manage deadlines, and ensure high-quality deliverables. You will be responsible for designing, developing, testing, deploying, maintaining, and enhancing software solutions. Qualifications Proficient in React and TypeScript: Able to implement and maintain features with limited guidance, following best practices. Modern software development practices, designing and architecting with security in mind Good practical knowledge of OOP concepts and SOLID principles Solid understanding of HTTP and RESTful design Working knowledge of Continuous Inte
Please note that this opportunity requires relocation to our Luxembourg office. About us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. What you'll be doing As our Legal Counsel, you'll provide high-level legal guidance within the Fintech sector, particularly in payments, e-money, and consumer credit products, offering strategic counsel on regulatory, contractual, and product-related matters to ensure compliance and mitigate risks. Here's what that looks like in practice: Product development support – Collaborate cross-functionally to design and launch new products and services in Payments and Consumer Credit (such as BNPL), integrating basic technical and engineering considerations into legal analysis. Risk assessment & management – Identify legal and regulatory risks, proposing effective mitigation strategies aligned with our risk appetite to safeguard the organisation. Regulatory compliance – Advise on relevant financial regulatory requirements, including PSD2, AML/KYC, e-money regulations, and CCD2, ensuring adherence. Stakeholder management – Act as a trusted advisor to senior leadership, providing pragmatic legal guidance and fostering a culture of legal awareness across the organisation. Who we're looking for This role needs someone strategic, analytically strong, an
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Decagon’s GTM Productivity team is laser-focused on building a truly elite, world-class revenue engine as a core differentiator for the business. At the individual level, we believe in unlocking the full potential of every seller and field team member — enabling them to do their best work and win at the highest level. At the organizational level, success means turning strategy into consistent, repeatable execution — driving faster ramp, higher productivity per rep, and exceeding global revenue targets with greater efficiency. About the Role Decagon is looking for a GTM Enablement Manager — a founding member of our GTM Productivity team — to help build and scale the programs that power our revenue engine. You’ll operate at the center of how we ramp talent, drive field productivity, and scale GTM execution — designing and operationalizing high-impact programs in close partnership with stakeholders across the business. This is a highly visible, high-ownership role with direct impact on
Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Kraken is looking for experienced recruiters across a multitude of geographies, to support Tech hiring across our global business. We value speed, accuracy and a high bar and in turn you would join a team of high performing best in class individuals. You will partner with senior stakeholders and hiring managers to craft and execute strategic hiring plans that crush timelines and attract mission-aligned top players, in a ruthless competitive market. You’ll operate in a fully remote, high agency, async-native culture where speed, precision and focus aren’t optional, - they are the baseline. This is an opportunity to partner with the brightest minds in the Crypto industry, hand in hand helping shape one of the most innovative businesses in the world. The opportunity Partner with Hiring Managers and teams to design and execute effective hiring strategies, supporting their decision making with sound data and market insights Develop and execute creative sourcing strategies against prioritized requisitions with an eye on market intelligence and industry developments Act as a force of change - navigate complex environments, force uncomfortable conversations, act relentlessly in the interest of Kraken Own the end-to-end recruitment process, operating as a problem solver and force multiplier by removing blockers and delivering high-value hires. When a search stalls, the market is rarely the reason. You'll have the room to find what actually is and rebuild the plan without waiting for permission Work with AI as the default - you'll
Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. You’ll work directly with the AI Growth Infrastructure Lead, the Growth Workflow Specialists across channels, and the domain experts who spec the workflows you build. You’ll operate within the Growth Foundations Group — the centralized team that builds the engine every product team in the business runs on. The Role We’re building an AI-native growth engine — one where agents make distribution decisions, creative is generated and iterated at scale, and the system compounds intelligence across every product simultaneously. This is not automation bolted onto existing workflows. It is a new model entirely. As AI Engineer, Growth, you will be the second builder on this engine. Working alongside our lead architect, you execute — building, shipping, and iterating the agent orchestrations, automated workflows, and system integrations that power every growth work-stream: paid growth, lifecycle, organic search, CRO, incentives, referrals, and beyond. This role is for someone who moves fast, builds from specs without needing hand-holding, and cares deeply about the quality of what they ship. If you’ve spent your career wanting to build systems that actually run growth rather than just support it — this is that role. The opportunity WHAT
Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page to understand what drives us and how we work. Proof of work The team Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Agent Systems team is a 0→1 engineering group building internal AI-powered agents that interact directly with company systems. The mandate is to dramatically increase internal speed of execution through automation, intelligent inference, and workflow orchestration. This team operates at the intersection of AI, backend systems, and applied product engineering. The work is pragmatic and fast-moving — prototypes are expected, but the bar for production reliability remains high. Engineers on this team move fluidly between experimentation and shipping, building systems that reason over user interactions and take meaningful action across internal tools. You’ll work closely with cross-functional partners across product, infrastructure, and internal operations to deploy agent-driven capabilities that compound leverage across the organization. The opportunity Build and ship AI-powered agent systems that automate internal workflows and decision paths Design and implement inference pipelines that reason over user interactions across internal systems Prototype quickly to validate agent behaviors, then productionize what proves valuable Architect backend services that integrate with multiple internal APIs and data sources
At CesiumAstro , we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. We are looking to add a Senior Talent Acquisition Partner to our team. If you enjoy working in a startup environment and are passionate about hiring top talent to work on satellites, spacecraft, and aerospace systems, we would like to hear from you. In this position, you will be responsible for building a pipeline of candidates to help develop leading-edge electronics for satellites, spacecraft, and aerospace systems. You will collaborate with hiring managers and key stakeholders to identify, attract, and hire top talent in various technical disciplines within the aerospace industry. This is a multifaceted job that requires strong technical aptitude and the ability to effectively assess the technical capabilities of candidates, along with outstanding organizational skills and the ability to understand and promote the value proposition Cesium offers. Talent acquisition activities will include sourcing candidates from a variety of platforms and helping to develop high-impact recruiting strategies. You will work closely with Cesium engineering and business staff to develop and execute talent acquisition projects. JOB DUTIES AND RESPONSIBILITIES Work closely with hiring managers to understand the technical requirements of each role and develop effective recruitment strategies. Proactively source, identify and engage top-tier technical candidates for various roles in engineering, software development, aerospace, and other relevant disc
Your role We are looking for an experienced, high-impact Head of Customer Service to lead, transform, and scale our customer service organization. In this position, you will be responsible for defining operational excellence, elevating the overall customer experience, and building a true customer first culture across our teams. You will bridge day-to-day operational execution with strategic planning - owning team development, process optimization, workforce scheduling, and key performance metrics. This is a senior leadership role designed for an operational heavyweight who thrives in fast-paced e-commerce environments and is ready to take full strategic and organizational ownership of our service operations. Team & Personnel Leadership: Provide direct disciplinary, operational, and technical leadership across the customer service department, establishing a positive, high-performing culture and inspiring high employee engagement. Customer-Centric Transformation: Drive a meticulous, company-wide customer first philosophy, transforming customer service into a key driver of brand loyalty and customer satisfaction. Performance & KPI Management: Own qualitative and quantitative team metrics (CSAT, SLA targets, First Contact Resolution, AHT), ensuring smooth operations and high quality, even during seasonal peaks. Process, Quality & AI Optimization: Audit and continuously improve service processes, structures, and modern ticketing tools. Implement AI and automation responsibly, with a sharp focus on balancing efficiency with customer happiness. People Development: Conduct regular feedback cycles, performance reviews, and structured career development paths for senior agents and team leads. Strategic & Resource Planning: Oversee departmental budgeting, headcount forecasting, tool licensing, and capacity planning. Ensure operational readiness and full compliance with local labor standards and shift regulations. Cross-Functional Alignment: Serve as the strateg
Your role Sunday has been built on exceptional products and strong high-intent search. Our next phase of growth is about building powerful categories - with clear audiences, compelling benefits, and distinctive stories, brought to life consistently across every touchpoint. As Director Category Marketing, you will build this function from the ground up. You’ll lead and grow a team of Category Managers, empowering each of them to own and develop their category like a business. You’ll establish the operating model that connects product development with marketing execution and take ownership of the commercial performance of your categories. Build and lead the function - hire, develop and lead a team of Category Marketing Managers, each owning a category end-to-end Own the portfolio - recommend which categories we prioritise, how investment and resource are allocated between them Set the operating system - audience definitions, benefit architecture, briefing standards, GTM playbook, launch process - so every category runs to the same standard rather than reinventing it each time Own category growth - revenue, new customer acquisition and margin across the portfolio, including the hard trade-offs between categories Be the bridge between product development and marketing execution (creative teams, channels): turn product innovation into audience-led propositions, all lathering up to the brand positioning Drive integrated activation with Performance, Brand, Creative, Social, Influencer, CRM, PR etc. for the full funnel (one plan per category) Lead the flagship launches (e.g. all-in-one, sleep) and build the playbook that makes every launch after them faster Represent the category agenda to the leadership team and shareholders - priorities, performance, investment cases Your role 10+ years in category, brand or product marketing ideally with FMCG, consumer health, supplements or DTC experience - at least 5 years experience in leading teams Proven track record building a cate