Senior Partner Delivery Manager (UK)

<h3><strong>About Parloa</strong></h3> <p>Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.</p> <h3><strong>About the role:</strong></h3> <p>As <strong>Sr Partner Delivery Manager</strong>, you will own and scale strategic relationships with Parloa's global SI, consulting, and implementation partners, ensuring they can deliver transformative AI and customer experience solutions for enterprise customers.</p> <p>This is your opportunity to shape how enterprise partners adopt, scale, and operationalize agentic AI, helping define Partner Success at one of the fastest-growing AI companies in the world.</p> <h3><strong>Areas of ownership:</strong></h3> <ul> <li><strong>Partner Relationship Management:</strong> Own a portfolio of strategic Parloa partners, building trusted relationships with partner executives, practice leads, delivery managers, architects, and customer stakeholders.</li> <li><strong>Practice Advisory:</strong> Act as strategic advisor to partners on building and scaling their Parloa services practice, covering delivery methodologies, organizational structure, certifications, and go-to-market motions.</li> <li><strong>Delivery Oversight:</strong> Guide partners through complex enterprise AI and CX transformation programs, monitor partner-led implementations, and proac