C
Product Manager/ Sr. Product Manager - Payments
Congrify Payments Intelligence (an Ixopay Company)Munichabout 1 month ago
Full-timeVia ArbeitnowProduct Management
Apply now About this role
We're looking for a Product Manager to help shape the future of Congrify & IXOPAY's Payment Orchestration and AI Payments Intelligence platform. In this role, you'll work closely with Engineering, Design, Sales, Customer Success, and enterprise customers to build data-driven products that help merchants optimize payment performance, improve conversion rates, manage risk, and make smarter business decisions. You'll balance customer needs, market trends, and business priorities to deliver innovative solutions that have measurable impact. Tasks Own and prioritize the product backlog for Payment Orchestration and AI Payments Intelligence. Define product requirements, user stories, and roadmaps based on customer feedback, market trends, and business value. Partner with Engineering to deliver features including observability, AI-powered insights, anomaly detection, dashboards, and workflow automation. Collaborate with Design to create intuitive user experiences for analytics, reporting, configuration, and payment management. Analyze payment and transaction data to identify opportunities, validate product decisions, and define meaningful KPIs. Monitor key payment metrics such as authorization rates, chargebacks, processing latency, and operational performance to guide roadmap priorities. Work closely with customers and internal stakeholders to understand challenges, gather feedback, and continuously improve the platform. Support go-to-market activities by creating product documentation, training materials, and enablement resources. Stay current with emerging trends in payments, AI, analytics, and regulatory requirements to inform product strategy. Requirements 5+ years of Product Management or Payments Management experience with focus on data analytics or payment setups Strong understanding of payment ecosystems, including payment orchestration, acquiring, payment gateways, PSPs, or financial operations. Experience defining product roadmaps, managing backlogs, and del