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Senior Conference & Events Manager
Convene Hospitality GroupLondon, England, United Kingdom17 days ago
Full-timeVia Arbeitnow
Apply now About this role
Senior Conference & Events Manager- We are looking for the master of the "big picture" who also happens to have the eye for detail. As our Senior Conference & Events Manager you'll be the go to for all things operations and events. This isn't just about ticking boxes; it's about leading the charge in creating seamless, "wow" moments for our clients and their guests while keeping the engine room running like a well-oiled machine. From the high-stakes energy of live corporate events to the behind-the-scenes magic of maintenance, you'll be the go-to leader making sure every square inch of our space shines. If you're a pro at juggling logistics, inspiring a diverse team, and turning "good" feedback into "where do i sign for next year" status, we want to meet you! Whilst we work in the world of events our operations are usually Monday-Friday, flexibility is key in our world! What We Look For: Commercial & financial management: Assisting in the running a profitable venue to help towards the company vision Operational management: Understanding and managing the Client Service and Conference Service departments and teams Client management: Maintaining excellent client relations to ensure a successful venue Leadership: Build and maintain an excellent team to deliver the best service What You'll Do: Day to day operations: Overall responsibility for the Events Operations Responsible for the Events operations team and Conference Services Team in all aspects of the operation Manage the external cleaning contract with monthly review and consistent monitoring Manage and drive forward the yearly, monthly and unplanned maintenance requirements Ensure that each department works to maintain the highest standards of delivery and customer service in accordance with the company's standards of performance policy Constantly monitor and review of Front of House operations systems, implementing improvements as appropriate To review and manage the Health &a